Effective Date: 27 November 2025
Website: https://qubio.in (“QubioCards”)
Company: QUBIONIX SOLUTIONS PRIVATE LIMITED
1. Introduction
This Privacy Policy explains how QUBIONIX SOLUTIONS PRIVATE LIMITED (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you access or use QubioCards and related services (“Platform”).
By using the Platform, you acknowledge that you have read and understood this Privacy Policy.
2. Information We Collect
We may collect the following types of information when you interact with our Platform:
2.1 Personal Information
Information provided directly by you, including:
- Full name
- Email address
- Mobile number
- Billing information
- Account login credentials
- Any information submitted via customer support
2.2 Transactional Information
Information related to gift card activities, such as:
- Purchase history
- Payment method details (handled securely by payment gateways)
- Gift card codes and redemption details
- Transaction timestamps and order IDs
2.3 Technical & Usage Information
Automatically collected information, including:
- IP address
- Browser type and version
- Device information
- Cookies and tracking data
- Pages viewed and usage patterns
2.4 Information from Third Parties
We may receive information from:
- Payment processors
- Merchant Partners
- Authentication or identity verification providers (if applicable)
3. How We Use Your Information
We use personal and non-personal data for the following purposes:
3.1 Service Operation
- Process gift card purchases
- Deliver digital gift cards
- Manage user accounts
- Provide customer support
3.2 Communication
- Send purchase confirmations
- Notify you about account activity or service updates
- Send marketing or promotional content (if you opt-in)
3.3 Security & Fraud Prevention
- Detect and prevent fraudulent transactions
- Conduct risk checks and account verification
- Maintain platform integrity and security
3.4 Platform Improvement
- Analyze usage patterns
- Enhance website functionality
- Develop new features
3.5 Legal & Compliance
- Fulfill legal obligations
- Respond to law enforcement requests
- Maintain records as required by regulations
4. Cookies and Tracking Technologies
We may use cookies and similar technologies to:
- Improve user experience
- Maintain session state
- Analyze traffic patterns
- Support login and security features
Users may modify their browser settings to block cookies, but certain features may not function properly.
5. How We Share Your Information
We do not sell your personal information.
We may share information only with:
5.1 Merchant Partners
To enable redemption and delivery of gift cards.
5.2 Payment Service Providers
For secure payment processing.
5.3 Technical & Operational Vendors
Including:
- Hosting providers
- Email/SMS gateway providers
- Analytics tools
- Customer support tools
5.4 Regulatory Authorities
As required under applicable laws or lawful requests.
5.5 Business Transfers
In case of merger, acquisition, or restructuring, your data may be transferred in accordance with privacy regulations.
6. Data Retention
- Transaction records may be stored for the duration required by law or internal policy.
- Personal information is retained only as long as necessary for service provision or compliance.
- Upon request, users may request deletion of personal data, subject to legal limitations.
7. Data Security
We take industry-standard measures to protect your data, including:
- Encryption of sensitive data
- Secure payment gateway integrations
- Access control and authentication systems
- Regular security audits
However, no online platform can guarantee 100% security. Users are responsible for securing their passwords and account information.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal information
- Request corrections or updates
- Request deletion (where permitted)
- Opt-out of marketing communications
- Request restrictions on certain data uses
- Request data portability
To exercise these rights, contact us via the details provided below.
9. Children’s Privacy
The Platform is not intended for individuals under 18.
We do not knowingly collect personal information from minors.
10. Third-Party Links
Our Platform may contain links to third-party websites.
We are not responsible for the privacy practices or content of those sites.
11. Updates to This Privacy Policy
We may update this Privacy Policy periodically.
Changes will be posted on https://qubio.in with an updated “Effective Date”.
Continued use of the Platform indicates acceptance of updated terms.
12. Contact Information
For any questions or requests related to this Privacy Policy, please contact:
QUBIONIX SOLUTIONS PRIVATE LIMITED
Official Website: https://qubio.in
Platform Name: QubioCards
Email: [email protected]